Listening to Customers – 5 Tips

In a strange juxtapositioning of articles, this month’s UK ‘Management Today‘ has three pieces, relating to the importance of listening to customers.
Susan Rice, CEO of Lloyds TSB makes it clear how vital it is for great leaders to listen and hear. She uses the example of how Coca Cola was swift to ‘hear’ it’s customers [...]

What Causes Aging?

Although we experience the aging process as a progressive physical deterioration of our bodies, the aging process, according to some preliminary case studies appears to be more easily understood at another level of our being.
This is what is called the energy bio-field level. Many of us have heard of the term “aura”. Well this is [...]

But I Dont Want Muscles! Part 1: What Muscle is, and how to Build (or Avoid) It

One of the common comments I hear from my female clients is, "Please don’t give me any weights work ? I don’t want any muscle, I just want to tone." The reasons differ from client to client, but it most often they seem to be based on a misunderstanding of what muscle is, how [...]

Linear Unidirectional Time Is An Illusion!

In a recent article entitled “Our Virtual Reality Reality” I discussed how with a powerful new healing modality called the Mind Resonance Process(TM)(MRP) many individuals have now the awareness that what we call the “past” never actually existed.
How can this be so you ask? Well, its a difficult thing to describe because one actually has [...]

Leadership Styles – the Ten Top Qualities the Best Leaders Show

Top leaders…
Are VisionaryTop leaders have a very clear understanding of where the organisation is going and a clear strategy for getting there.
Communicate Really WellGreat leaders ensure that their message gets across to all in the organisation – clearly.
Are ‘People’ peopleHaving a love for people helps these top performing leaders build relationships and develop wonderful team [...]

Succession Planning for Your Business – 7 Key Benefits

A core activity in many successful businesses, Succession Planning is simple and quick to implement – here are seven reasons why you will find it of great value in your business or organisation. But, you need to lead – it works only as well as the support it gets!

Time
Succession Planning creates capable people. Capable of [...]

The Hidden Cost of FREE

Are you always looking for bargains, especially something that you can get for free? The thought is that this will somehow enhance your life and perhaps make you feel more empowered, correct?
Well I would like to bring your attention to the real hidden cost of choosing to accept anything for free. What does the idea [...]

Take the Easy Route – Delegate

It was 2.30 am. It was cold and dark and I’d been in bed for just a half hour when the phone rang.
“Alarm Centre here, are you the keyholder at Balham Store, in a lively(!) south London suburb. Grumpily, I replied in the affirmative. My wife didn’t even stir.
“The alarm has [...]

Stress & Performance: How Much is Just Right?

WHAT THE RESEARCH SAYS
Experts in the stress management field have traditionally found it difficult to pinpoint how much stress is optimum. A very recent study, carried out by the University of Ohio, showed the relationship really depended on your definition of performance. In this study, subjects’ ability to recall simple facts seemed to improve as [...]

10 Tips on How to Get the Best from Changing Situations

It can be great to do something new ‘for a change’, when it’s your choice. It’s fun then. But when it comes up on you from out of the blue, when you’re least expecting it, it’s something very different. So, here are a few things you can do.
Accept How You FeelHow you feel is OK. [...]